Warranty and Returns Management Software
The MIE Trak warranty and returns management software is a great system, combining returns management systems, also known as RMS, with warranty management. When it comes to logistics, economical and efficient are the key words that need to describe your company and without such a system, a company will certainly have hard times handling the impact of returns on its profitability. The MIE Trak warranty and returns management software is a high quality system that helps managers reduce the cost of returns processing, as well as the rate of recovery on the returned inventory. To that extent, the software is an essential tool when it comes to maximizing the effect of reverse logistics function, as statistics have shown that by using a proper warranty and returns management software, thus improving the company's logistics capabilities, there will be an improvement in the bottom line of the company between 3 and 5% of the revenue.
The MIE Trak warranty and returns management software provides organizations with a complex system that makes use of various features, in order to suit dynamic returns environments and provide accurate and smooth processes. The software can be easily, and to a large degree, integrated with all the other modules, covering a wide range of return scenarios, from the most common ones, such as return to stock, replacement orders, credit issuing, to credit refusals or even damaged goods. The MIE Trak warranty and returns management software can without difficulty help companies go through each and every step of the process, making sure that no stage is skipped and proper procedure is being followed, improving to some extent customer service and satisfaction. Due to managers ability of efficiently implementing the MIE Trak warranty and returns management software, the system is therefore capable of generating updates that might be needed by other departments in the company, such as inventory, accounts receivables, financial or sales, for reporting and stats.
The various features of the MIE Trak warranty and returns management software include the creation of return authorizations, which can be created manually or from the original invoice, the generation of reason for return codes, tracking the status reports, the organization of restocking fees and other charges, as well as the identification of product value and replacement product value, by means of customer pricing. As far as warranties are concerned, the MIE Trak warranty and returns management software helps managers handle work orders for claim processing, whether there are in-warranty or out of warranty calls, as well as to improve the accuracy of the claim settlement.
The MIE Trak warranty and returns management software is a closed loop warranty and return management software, which is not only extremely easy to use and implement, but also an invaluable tool for companies, greatly improving their logistics capabilities, by creating and administering processes, tracks and documents warranties. The software provided by MIE Trak is already used by numerous organizations around the globe, effectively enhancing their profitability. There are many advantages that come with the use of the MIE Trak warranty and returns management software, such as track assets history, allocation of costs, returns management, warranty management, returned goods handling, as well as reporting and statistics.