Developed by manufacturing experts
MIE Trak Pro has been so helpful to our customers because it was developed by manufacturing experts.
MIE Platform & Add-Ons
Additional Modules
MIE Solutions offers additional applications that help manufacturers better track inventory, customer relations, on-site installations, and more.
What it does
MIE CRM is a web-based application that connects seamlessly with your MIE Trak Pro database, providing historical information on existing customers, including quotes, orders, and communications.
MIE CRM is licensed as an Unlimited “Site” license and not on a per-user basis.
Unlike its desktop counterpart, MIE CRM offers mobility for employees working through their phone or tablet device.
Features
- Allows technicians to view customer contact and location information.
- Allows technicians to plan site visits in the field with links to Google Maps for directions to the service site.
- Allows technicians to manage inventory within the service vehicle and availability within the warehouse for transfer.
- Allows technicians to allocate their labor and materials to the requested work order.
- Allows technicians to record serial numbers of parts or assemblies for the location.
- Allows technicians to record expenses for purchase of materials not available in the vehicle or warehouse.
- Allows technicians to view customer work order history.
- Allows technicians to check available Inventory for service parts.
- Allows instant updates to the production shop facility via notes logged into the Field Service Work Order.
- MIE Field Service takes the power of MIE Trak and puts it on wheels and in the community.
- MIE Field Service links the field to the shop with instant updates.
- MIE Field Service provides labor tracking for all field services, including clocking in and out for the day and for each job.
MIE CRM allows:
| Feature | Included |
|---|---|
| Allows your teams to add and manage contacts, vendors, and customers. | Included |
| Allows your team to create tasks, take notes, and view order history. | Included |
| Allows your team to view customer and supplier information and statistics. | Included |
| Allows your team to enter timely information following in-field meetings with customers or vendors. | Included |
- MIE CRM provides your mobile sales and support teams the ability to efficiently and accurately communicate with customers the status of their orders (RFQs, Sales Orders, and Purchase Orders).
- MIE CRM provides your mobile sales and support teams with the ability to create tasks and take notes.
- MIE CRM provides your mobile sales and support teams with the ability to create customer- and supplier-based Dashboards.
MIE Field Service
MIE Field Service is a web-based application that connects seamlessly with your MIE Trak Pro database, allowing your field technicians to perform and monitor services at remote customer locations.
MIE Field Service is licensed as an Unlimited “Site” license and not on a per-user basis.
Unlike its desktop counterpart, MIE Field Service offers mobility for employees working through their phone or tablet device.
Features
| Feature | Included |
|---|---|
| Allows your teams to add and manage contacts, vendors, and customers. | Included |
| Allows your team to create tasks, take notes, and view order history. | Included |
| Allows your team to view customer and supplier information and statistics. | Included |
| Allows your team to enter timely information following in-field meetings with customers or vendors. | Included |
- MIE Field Service takes the power of MIE Trak and puts it on wheels and in the community.
- MIE Field Service links the field to the shop with instant updates.
- MIE Field Service provides labor tracking for all field services, including clocking in and out for the day and for each job.
MIE Kiosk
MIE Kiosk is a desktop workstation application for production shop floor access.
MIE Kiosk is licensed on a per concurrent workstation basis.
MIE Kiosk includes just the critical elements of the MIE Trak application that are production activity related.
MIE Kiosk has a fraction of the capabilities at a fraction of the price.
Service
| Feature | Included |
|---|---|
| Allows technicians to view customer contact and location information. | Included |
| Allows technicians to plan site visits in the field with links to Google Maps for directions to the service site. | Included |
| Allows technicians to manage inventory within the service vehicle and availability within the warehouse for transfer. | Included |
| Allows technicians to allocate their labor and materials to the requested work order. | Included |
| Allows technicians to record serial numbers of parts or assemblies for the location. | Included |
| Allows technicians to record expenses for purchase of materials not available in the vehicle or warehouse. | Included |
| Allows technicians to view customer work order history. | Included |
| Allows technicians to check available Inventory for service parts. | Included |
| Allows instant updates to the production shop facility via notes logged into the Field Service Work Order. | Included |
- MIE Kiosk provides efficient and accurate work order data collection, leading to detailed job costing.
- MIE Kiosk restricts activity to production shop floor access and data collection.
- MIE Kiosk provides a clean interface that equates to clean data.
- MIE Kiosk is logically organized allowing employees to enter data quickly and move on to the next activity—maximizing their productivity.
MIE Kiosk Lite
MIE Kiosk Lite is a web-based application that can fulfill many of your shop floor technicians’ needs.
MIE Kiosk Lite is licensed as an Unlimited “Site” license and not on a per-user basis.
Unlike its desktop counterpart, Kiosk Lite offers mobility for employees working on the shop floor through their phone or tablet device.
Features
| Feature | Included |
|---|---|
| Allows employees to clock in and out for the day (without paper time sheets) by individual or department. | Included |
| Allows employees to have real-time visibility of the production schedule for the shop, department, machine, or individual. | Included |
| Allows employees to allocate their labor and materials to work orders. | Included |
| Allows employees to switch between machines and work centers. | Included |
| Allows employees to view, release, and complete work orders and routers. | Included |
| Allows employees to log-in to work order nesting. | Included |
| Allows employees to initiate engineering change requests, maintenance, and inspections. | Included |
| Allows employees to adjust inventory, print move tickets, and inventory labels. | Included |
| Allows employees to instant message other employees. | Included |
- Mobility of employees to record production activity from a phone or tablet.
- No user license limitations.
MIE Mobile Warehouse
MIE Mobile Warehouse is an Android-based warehousing application included as a part of MIE Trak Pro at no additional charge.
MIE Mobile Warehouse is typically used by warehousing staff members.
Features
| Feature | Included |
|---|---|
| Provides the ability to modify inventory counts and location. | Included |
| Provides the ability to receive items and Purchase Orders into inventory. | Included |
| Provides the ability to act on picklists and inventory count updates. | Included |
| Provides the ability to clock in and out for the day. | Included |
| Provides the ability to use the built-in device barcode scanners for quick entry into inventory. | Included |
| Provides the ability to populate inventory worksheets. | Included |
| Provides the ability to Pick, Pack, and Ship. | Included |
- Your warehouse management staff are not tethered to a desk, and neither should their warehousing application.
- Included with your MIE Trak Pro license. There is no user count limit.
Still wondering if MIE Trak Pro is for you?
Okay, besides MIE Trak Pro users saving countless hours, here are 3 more reasons to have confidence in choosing MIE Trak Pro as a key player in your manufacturing team.
Scales with you
MIE Trak Pro can handle projects of any size. As your business grows, MIE Trak Pro will scale right along with you.
Award winning support
MIE Trak Pro comes with MIE Solutions’ award-winning support. Our team understands manufacturing.