Marie Pescatore“For two years we struggled with expensive software that wasn’t user friendly and an untrained support team. It seemed that every time Global Shop went in to fix something, they would end up messing something else up. It was a constant struggle.”
Ecodynamics, Inc. opened in 2009 as a one-man shop led by Tom Pescatore, offering high-quality metal-working services. They expanded with the purchase of another company, fueling the need for an integrated system. Their first ERP system was acquired by another corporation, leading to an unacceptable level of customer service. In 2016, they selected a second system but, again, had many issues with both the software and the support team.
Soon after, they made the decision to switch to MIE Trak Pro and have been successfully utilizing the system ever since.
Marie Pescatore“Making the decision to invest in new software wasn’t easy, but the MIE Solutions’ team made it worthwhile with their user-friendly software and ability to answer all of our questions during implementation and after installation.”