Streamline Production with Advanced Shop Work Order Software

My overall experience has been excellent. Anytime I have an issue, I submit a ticket, and one of the reps will contact me same day to help me fix it or find a better way. Every single person I have dealt with has been AMAZING! They are so helpful and knowledgeable and they will stick with the ticket until it is resolved or another avenue has been found that works better. Hands down, their customer service is the best! MIE Trak Pro is user friendly, easy to navigate, has multiple functions that fit our industry, but most importantly, we are able to track each job/work order from start to finish. Customer service is the very best I have ever used.

"'Best Decision We Made in Software!' The overall experience with MIE Trak Pro is excellent. The software is very powerful and fast. The implementation went smooth with their people helping us the entire way. We use all of the system from quoting to accounting. The customer service and support has been outstanding. We like the flexibility MIE Trak offers in reports and quick views. The capabilities were far better than the competition and you didn't need to buy additional modules to get everything we needed. Keep in mind this was 2018... Our old software was limited in is functionality and we were constantly trying to find ways to work within the system. The reports were clunky and didn't have the information we needed, so we were nickel-and-dimed to death with charges to customize reports. The customer service wasn't great either. We needed something better. Thank goodness we made the leap [to MIE Trak Pro]. None of our people looked back."

"As a job shop who serves various industries, we are constantly needing to send lead-time updates to our customers. MIE Trak allows us the ability to give real-time tracking info to our customers about the status of their order. We can see how many parts have been completed, or what manufacturing stage they are currently at, and provide that information quickly over the phone or email without leaving the office. We are able to exercise full control over the shop via the system and communicate all aspects of the manufacturing processes to customers and suppliers. One of our favorite functions is the ability to create custom reports for any module. We can easily prepare data and arrange it in any manner we choose, then print or save it as a PDF with our company logo to share with customers and suppliers. The system is great for generating custom OOR's, RMA's, Certs, etc. Working with the team at MIE Solutions has been a great experience and they are always responsive to our feedback. Often the issues we find are quickly fixed via updates and they are continuously improving the software all the time. Any issues that we have experienced have been quickly resolved by the MIE Solutions team."

“MIE Trak Pro allows us to modify the system to meet our needs. With their partnership, we can continue showing our customers and prospects the ‘Standard Difference’.”

“[EVS Metal] was founded in 1994, and we began using MIE’s products in 1995, just a year after. In fact, we were using MIE products before the company was called MIE! Joe and David (our respective founders) have known each other a long time and in a way have grown up in the manufacturing industry together.”