"MIE is an experience by itself. It can be a simplistic or powerful to integrate. It allows you to choose which modules and capabilities that are important to your organization. The more time I spend with MIE and the great people on the support line, I find that you are never finished with the implementation. The features in MIE that I love the best are the work orders with barcodes. This allows the plant workers to easily log-in/-out of the various sequences. Prior to MIE we had painful handwritten time sheets. Other great features is the shipping/invoicing that can generate 100s of shipping labels in minutes. The inventory module is simple and updates inventory in real time. I really love the daily back-ups, so I feel our data is always secure and protected. The Sales Manager and I hit it off immediately and he knew the application so well, instead of other sales people who do not use their products. They even customized a local training opportunity for us as well. The price point was reasonable for a small precision metal fabricator, compared to other ERP systems."

"'Best Decision We Made in Software!' The overall experience with MIE Trak Pro is excellent. The software is very powerful and fast. The implementation went smooth with their people helping us the entire way. We use all of the system from quoting to accounting. The customer service and support has been outstanding. We like the flexibility MIE Trak offers in reports and quick views. The capabilities were far better than the competition and you didn't need to buy additional modules to get everything we needed. Keep in mind this was 2018... Our old software was limited in is functionality and we were constantly trying to find ways to work within the system. The reports were clunky and didn't have the information we needed, so we were nickel-and-dimed to death with charges to customize reports. The customer service wasn't great either. We needed something better. Thank goodness we made the leap [to MIE Trak Pro]. None of our people looked back."

“[MIE Trak Pro] greatly improved transparency. We are even asked by our customers to share reports, BOMs, and records because our documentation is far superior to their systems’ capability.”

“[EVS Metal] was founded in 1994, and we began using MIE’s products in 1995, just a year after. In fact, we were using MIE products before the company was called MIE! Joe and David (our respective founders) have known each other a long time and in a way have grown up in the manufacturing industry together.”

My overall experience has been excellent. Anytime I have an issue, I submit a ticket, and one of the reps will contact me same day to help me fix it or find a better way. Every single person I have dealt with has been AMAZING! They are so helpful and knowledgeable and they will stick with the ticket until it is resolved or another avenue has been found that works better. Hands down, their customer service is the best! MIE Trak Pro is user friendly, easy to navigate, has multiple functions that fit our industry, but most importantly, we are able to track each job/work order from start to finish. Customer service is the very best I have ever used.