“[EVS Metal] was founded in 1994, and we began using MIE’s products in 1995, just a year after. In fact, we were using MIE products before the company was called MIE! Joe and David (our respective founders) have known each other a long time and in a way have grown up in the manufacturing industry together.”

"MIE is an experience by itself. It can be a simplistic or powerful to integrate. It allows you to choose which modules and capabilities that are important to your organization. The more time I spend with MIE and the great people on the support line, I find that you are never finished with the implementation. The features in MIE that I love the best are the work orders with barcodes. This allows the plant workers to easily log-in/-out of the various sequences. Prior to MIE we had painful handwritten time sheets. Other great features is the shipping/invoicing that can generate 100s of shipping labels in minutes. The inventory module is simple and updates inventory in real time. I really love the daily back-ups, so I feel our data is always secure and protected. The Sales Manager and I hit it off immediately and he knew the application so well, instead of other sales people who do not use their products. They even customized a local training opportunity for us as well. The price point was reasonable for a small precision metal fabricator, compared to other ERP systems."

My overall experience has been excellent. Anytime I have an issue, I submit a ticket, and one of the reps will contact me same day to help me fix it or find a better way. Every single person I have dealt with has been AMAZING! They are so helpful and knowledgeable and they will stick with the ticket until it is resolved or another avenue has been found that works better. Hands down, their customer service is the best! MIE Trak Pro is user friendly, easy to navigate, has multiple functions that fit our industry, but most importantly, we are able to track each job/work order from start to finish. Customer service is the very best I have ever used.

“The overall visibility that we have of our business has improved a ton. Whether it is our operations team being able to quickly tell us when products will be available to ship or supervisors knowing exactly how efficient individual employees are performing or our sales folks knowing exactly how many new orders have been taken from companies in a specific industry, we have that information at our fingertips now.”

"The customer service of MIE Trak Pro is amazing! They were very helpful with importing all of our data from our old ERP and accounting system and have a responsive team. We really love the fact that we have ONE system now instead of duplicate entry into multiple software. The single most-liked feature of this software for me is their integration with other software database systems. MIE was very helpful in getting the data flowing between ProNest and MIE Trak Pro. The last company we used before wouldn't lift a finger to help get customized communication, but we were able to get it up and running after only a meeting or two [with MIE]. Another thing I like about MIE Trak is how they have so much information on each page. You can use your arrow key or mouse and scroll down through RFQ's, orders, items, PO's, etc., and look over each of the said objects. We also really like how the MIE Trak does the time and material collections on each work order, although we haven't fully implemented that feature yet."